Family Service Quality Control

Business Management of Local Community Center

• Management and support of the family policy service community center (regional center)
• It manages and supports the projects of 17 healthy family support centers nationwide, 25 multicultural family support centers, and 203 healthy family and multicultural family support centers.

센터현황

센터현황표로 건강가정지원센터, 다문화가족지원센터, 건강가정/다문화가족지원센터 정보를 제공합니다.

Name of the institution.	Healthy FamilySupport Center.	Multicultural FamilySupport Center.	Healthy Family and Multicultural FamilySupport Center.
Legal.Basis	Basic laws for healthy families. Lows Article 34 (Performance dedicated to healthy family projects) Article 35 of the Act (Installation of a Healthy Family Support Center) Article 3 of the Enforcement Decree (Organization of the Healthy Family Support Center, etc.) Article 6 of the Enforcement Rule (Consigned Operation of the Healthy Family Support Center)	Article 12 of the Multicultural Family Support Act (Installation, Operation, etc. of the Multicultural Family Support Center)	Basic rules for healthy families. Article 21 of the Act (Support for Families) Article 35 of the Act (Installation of a Healthy Family Support Center) How to support multicultural families. Article 6 of the Act(Providing Living Information and Supporting Education) Article 12 of the Act(Installation, Operation, etc. of Multicultural Family Support Center)
History	In 2005, the Healthy Family Support Center was officially open. Installation and expansion of 15 city, county, and district centers. In 2013, 151 health and family support centers were established nationwide. Integrated service active in 2016.	Designated and operated the Marriaged immgrants fammily support CenterㆍImmigrant Family Support Center operated and managed in April 2006. In 2008, the Multicultural Family Support Act was enacted and renamed as the Multicultural Family Support Center. In 2013, 211 multicultural family support centers were established nationwide. Integrated service active in 2016.	`14~`15 Integrated Service Demonstration Project (22 locations) In 2016 Integrated Service Operations (78 locations) Expansion of integrated service operating institutions in 2017 (101 Centers)
Installation current situation (As of 2021)	17	25	203
Business Direction	Strengthen support for family functions by supporting various families and expanding user participation. Promoting family education such as parent education by life cycle.	Early adaptation of multicultural families to Korean society and support social and economic independence.	Provide universal and comprehensive services to various families regardless of family type. Provide comprehensive services for multicultural families to promote early adaptation to Korean society and support social and economic independence for multicultural families.
Main Business	Family care sharing Everyone is a family volunteer. All of us should take care of our families. Father-Child Care Program Family education. Family education by life cycle. Education for men. Family counseling Family culture. Family Love Day. Camp, festivals, hands-on activities, etc. to improve family relations, etc. Connecting to the community.	Family Bilingual environment creation program for multicultural families. Information on admission and entrance examination for children of school age of multicultural families is provided. gender equality Spouse/couple education. Human rights Multicultural understanding education. Improvement education for human rights sensitivity. Social integration Basic Employment Skills Education. Multicultural Family Sharing Volunteer Corps. Counseling PR and resource linkage.	Family relationship Support for the role of parents, etc. Support for the role of fathers, etc. Support for the improvement of multicultural family relations, etc. Creating a bilingual environment for multicultural families, etc. Support for the growth of children in multicultural families, etc. Family care Support for strengthening family capabilities, etc. Family life. Support for balance of dual-income families, etc. Community with family Father gathering. Support packages for each stage of marriage immigrants settlement, etc.

• Research and program development.
  • It is a project to conduct research and develop related programs to improve the health of various families and strengthen the capacity of family service providers and distribute them to family service providers nationwide.
• Strengthening human resource capabilities
  • We provide job training and customized consulting to strengthen the capabilities of center employees nationwide.
• Business promotion.
  • We are actively promoting regional centers such as publishing "Happiness Plus" (http://familywebzine.or.kr), operating Family Net, and linking Naver reservation services.

Specialized project management.

• Support project for strengthening family competency : Providing customized services to help families who are economically vulnerable or facing crisis events in order to recover healthy families.
• Operation of a joint childcare sharing center and sharing project : Operation of a space that shares various resources of the local community so that children can grow physically, emotionally, and socially healthy.
• Working Mom Working Daddy Project : Operation of grievance counseling, pregnancy and childbirth, providing living information related to child rearing, and programs to participate in parenting for fathers, etc. to solve the difficulties of work-family balance felt in dual-income families.
• Multicultural Family Child Growth Support Project : Providing programs to restore identity and develop sociality and leadership for children of multicultural families, contributing to healthy growth support and improvement of parent-child relationships.
• Visiting education project for multicultural families : Difficulty in attending collective education, visiting home education instructor to provide educational services for multicultural families.
• Multicultural family bilingual environment creation project : A project to support multicultural family children's growth into a global leader where they can naturally use their parents' language and culture and use bilingualism.
• Language development support project for children : Language evaluation and education for smooth communication of children from multicultural families, and counseling and education services are provided to the relevant parents.
• Multicultural Family Marriaged Immigrant Interpretation Service Project : Provision of interpretation services to solve communication problems for marriaged immigrants in the early stages of entry.
• Local government's Korean language education project : Providing opportunities for marriaged immigrants or children entering the country to learn Korean.
• Case management project for multicultural families : Support for initial settlement of multicultural families and provide case management for solving various problems.
• Marriaged Immigrant Mentoring Project : A program that helps social adaptation and settlement by connecting marriaged immigrants (mentors) who have settled stably in Korean society and early marriaged immigrants (mentees).

Family service performance management.

• Regional center and specialized project evaluation : The center and project evaluation are conducted every three year for periodic quality management of family policy services.
• Service satisfaction and performance survey : Since 2012, we have surveyed service satisfaction for customers using the national family policy service community center (regional centers) and have been supporting various family functions based on the analyzed data.

Family-friendly social environment creation project

We are creating a family-friendly workplace culture in which work and family are harmonious and supporting a various family-friendly policies enforcement.

• Family-friendly certification consulting
  • Review of legal requirements and indicators to prepare for family-friendly new certification, extension, and recertification, Support for the discovery and operation of new family-friendly programs and systems suitable for corporate (government) organizations after obtaining family-friendly certification(Family-friendly certification preparation consulting, Family-friendly culture consulting)
• Family-friendly workplace education
  • Operate training for employees to achieve work-family balance and strengthen the family-friendly management capabilities of the company (government)
• Synergy business related organization Family-friendly
  • Promotion of regionally customized projects and establishment of a cooperative system to lay the foundation for a support system for the expansion of family-friendly culture across the whole country (Operation of the Family-Friendly Culture Expansion Council, Public Program in connection with related organizations, etc.)
• Family-Friendly Survey and Research
  • Conducting research to advance the family-friendly support project (Family-friendly management performance survey, employee survey of family-friendly certified companies, development of family-friendly consulting manual, etc.)
• Family friendly network
  • Establishment of family-friendly policy communication channels and cooperative networking activities with various participants in various fields related to family-friendly management (Sharing family-friendly information, Presentation of best practices, Special lecture on family-friendly topics. etc)
• Promote family-friendly
  • Promotion of family-friendly business such as family-friendly certification, family-friendly certification consulting, and family-friendly workplace education(Publication of best practices, Incentives for certified companies (government),, Operation of Family-friendly support project website(www.ffsb.kr), Newsletter publication)